Tuesday, August 15, 2006

Top It Off

Today was dragging. Monday shifts are usually like that for me. I ended my shift a couple of hours ago. The calls were mostly awful and the dreary weather outside wasn't helping. I was just counting the seconds until I logged off of my work computer. My last call was legit (not a prank or fraud call). Though I usually get impatient when I'm about to end my shift, good thing I didn't rush it off. Why? Because I got one truly rare moment when the customer I spoke with told me I'm doing a great job. No qualms, no calling for supervisor... just a straightforward compliment from another human being.





I have to admit, however helpful my job may be, I seldom get honest compliments from someone whose life just got a little less complicated because of my presence. I'm sure a lot of you out there can relate to this. It would really help if people (yes, even ourselves) would give away a smile or a compliment or tip to the people who have always been a part of our otherwise mundane existence. That simple gesture the person did brightened up my day. It's like having 99 bad calls and getting a good last one. I ended up forgetting the bad 99 and went home with a smile on my face. That was one more lesson learned today. Yes, that was my cherry on top.

7 comments:

Mark said...

That's a sweet, nice post. Congratulations on a job very well done.

~*galenlondeien*~ said...

Mark: Thank you! :)

Mish said...

wow, you're working in a call center pala. if one person said something good about what we're doing, we tend to realize few things. My supervisor did say little good things about me and that's enough to brighten up my day. meaning, i could be trusted pala with my work. hope you have a good day ahead. link ko po kayo, would it be okay? ;)

Jaz said...

it's really hard working for a call center. and true enough, there are hardly any customers who regard or appreciate your efforts. that one you received then, is one great compliment =)

louie anne said...

can relate.. =)

i'm glad you got that last call. talk about saving the best for last.

russ.รข„¢ said...

I can also relate.Ü A smile will always brighten one's day. Some people just find it hard to smile, I dunno why... Hope all's well with you. Enjoy the weekend!

~*galenlondeien*~ said...

mish: Thanks! No problem, just link me up! :)

jaz, louie anne and russ.: Thanks for the comments. Sometimes we underestimate just how powerful a small gesture of appreciation or a smile or some kind words can be. They can do wonders! :)